1:1 Personalized Customer Journeys
At Scale with Salesforce
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At CRESCITA, we help CMOs accelerate growth today while preparing for tomorrow. As a full-service marketing agency, we begin by optimizing your current strategies to ensure success this year, while also shaping your one to five year roadmap with Salesforce at the core. From 1:1 personalization at scale with Agentforce to customer 360 views, journey builder, automated campaigns, global commerce growth, and loyalty management—we deliver proven strategies and execution that drive measurable results enterprise-wide, ultimately best serving your customers where and how they want to engage. Developing long-term loyal customers
Our Customer Insights + Analytics services are designed to uncover what your customers truly think, feel, and do—so you can anticipate needs, personalize at scale, and optimize every interaction.
CRESCITA Salesforce Products + Services
At CRESCITA, we help CMOs accelerate growth today while preparing for tomorrow through the power of Agentic AI. As a full-service marketing agency, we begin by leveraging AI-driven strategies to optimize your current customer journeys, while also shaping your one to five year roadmap with Salesforce and Agentic AI at the core. From 1:1 personalization at scale with Agentforce to customer 360 views, journey builder, automated campaigns, global commerce growth, and loyalty management—we deliver proven strategies and execution that drive measurable results enterprise-wide, ultimately serving your customer where and how they want to engage. Developing long-term loyal customers through Agentic AI innovation. LEARN MORE
Salesforce
Salesforce
Data Cloud is Salesforce's hyperscale data engine that unifies data across systems into a real-time Customer 360, powering Agentforce—Salesforce's agentic AI platform. Together, they enable 1:1 personalization at scale and intelligent automation. By connecting with Marketing Cloud, Commerce Cloud, and Loyalty Management, this ecosystem enables businesses to deliver hyper-personalized journeys, automated campaigns, and seamless experiences that build long-term loyalty.
Data Cloud is Salesforce's hyperscale data engine that unifies data across systems into a real-time Customer 360, powering Agentforce—Salesforce's agentic AI platform. Together, they enable 1:1 personalization at scale and intelligent automation. By connecting with Marketing Cloud, Commerce Cloud, and Loyalty Management, this ecosystem enables businesses to deliver hyper-personalized journeys, automated campaigns, and seamless experiences that build long-term loyalty.
Key Capabilities -
1:1 Personalization at Scale
Journey Builder & Automated Campaigns
Real-Time Customer 360 Views
AI-Powered Marketing Automation
Integrated E-commerce
Loyalty Management
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