1:1 Personalized Customer Journeys
At Scale with Salesforce
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At CRESCITA, we help CMOs accelerate growth today while preparing for tomorrow. As a full-service marketing agency, we begin by optimizing your current strategies to ensure success this year, while also shaping your one to five year roadmap with Salesforce at the core. From 1:1 personalization at scale with Agentforce to customer 360 views, journey builder, automated campaigns, global commerce growth, and loyalty management—we deliver proven strategies and execution that drive measurable results enterprise wide, but ultimately best serving your customer where and how they want to engage. Developing long term loyal customers
Our Customer Insights + Analytics services are designed to uncover what your customers truly think, feel, and do—so you can anticipate needs, personalize at scale, and optimize every interaction.
CRESCITA Salesforce Products + Services
With over twelve years of Salesforce implementation and Administration experience, we offer end-to-end solutions for 1:1 Personalized Customer Journeys, encompassing strategy, implementation, customization, and Admin Management. LEARN MORE
Salesforce
Salesforce
Data Cloud is Salesforce's hyperscale data engine that unifies data across systems into a real-time Customer 360, powering Agentforce—Salesforce's agentic AI platform. Together, they enable 1:1 personalization at scale and intelligent automation. By connecting with Marketing Cloud, Commerce Cloud, and Loyalty Management, this ecosystem enables businesses to deliver hyper-personalized journeys, automated campaigns, and seamless experiences that build long-term loyalty.
Data Cloud is Salesforce's hyperscale data engine that unifies data across systems into a real-time Customer 360, powering Agentforce—Salesforce's agentic AI platform. Together, they enable 1:1 personalization at scale and intelligent automation. By connecting with Marketing Cloud, Commerce Cloud, and Loyalty Management, this ecosystem enables businesses to deliver hyper-personalized journeys, automated campaigns, and seamless experiences that build long-term loyalty.
Key Capabilities -
1:1 Personalization at Scale
Journey Builder & Automated Campaigns
Real-Time Customer 360 Views
AI-Powered Marketing Automation
Integrated E-commerce
Loyalty Management
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